Its because the information is out there its called research. PRA is currently involved in several lawsuits on a federal level (www.justia.com) these lawsuits range from FDCPA to employee rights violations and there is currently at least 1 state attorney general going after them (MO) for deceptive/unlawful practices.

Used to be a solid run company that believed in their motto "We're giving debt collection a good name". Now its more about the ends justifying the means.