As someone said before, it is the salespeople and the GMs that are killing this company month after month. Of course there are exceptions. In Texas you got Buda, Ben White, Tyler, Boerne, others more recently...If Palm could find some great leaders outside the company, I imagine that they would bring people in. The thing is, there isn't anyone outside that wants to work in this industry. Sales are driven by the sales centers and the talent they hire. There is not a lot of talent right now in my opinion... maybe when Obama kills the insurance and drug companies, seasoned sales people will hire on.