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Congestion charge suffers technical glitch as IBM takes over contract      3-Nov-09 01:06 pm    
Author: Karl Flinders
Posted: 13:46 03 Nov 2009

The London congestion charge system went down yesterday after IBM took over the contract from Capita.

Customers that registered online to pay congestion charges could not access the system because of a "technical glitch" on Monday 2 November.

Transport for London (TfL) transferred data on the system from Capita systems to IBM over the weekend. The transfer went well but left registered users unable to pay the charge.


Quickly fixed & spokesman says not a big issue (especially considering how much they will save over the contract lifetime):
http://www.computerweekly.com/Articles/2...
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