first off anyone that pays $10K for hearing aids didn't do their homework! The most I charge for the top of the line aids from any manufacturer is $5,600 for a pair!

Secondly, all hearing aids are covered under a manufacturers LS&D insurance for 1, 2, or 3 years. Lost, Stolen, Damaged. Usually there isn't a replacement charge but the dispensers usually have a charge for their services and to reinsure them. Typically it is no more than $450.

You need to go back to that Audiologist/dispenser and get this fixed.

AARP deal will not stop this from happening. Just make sure you use a reputable dispenser.

Good luck